This message is from Digital Services.

We wanted to let you know that we’re making some improvements to the customer-facing email notifications sent from ServiceNow. The change will be implemented on Thursday 10th July.

In response to feedback regarding the content and appearance of these notifications, we have updated both the text and the overall look and feel. The message content is now presented within a standardized template that features the Swansea University logo and colours, ensuring a more consistent and professional experience.

Example:

We hope these changes enhance the clarity and visual appeal of our communications. As always, we welcome your feedback.

Digital Services.